BSCAI Virtual Operations Summit
Operations of the Future
Thank You for a Successful Virtual Operations Summit
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While we continue to fully understand what things will look like post-pandemic, we do know that the way we operate has changed and will continue to change throughout the year. During our Virtual Operations Summit peers and vendors within the industry shared the latest trends, updates on new technologies and how this effects customer strategy.
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Session 1: Understanding and Communicating with Your Customers
Speaker: Dana Weaver, Owner and President, Star Protection Agency
With all these changes: returning to work, reengaging employees, technologies for the future and more, how are you updating your customer strategy to move your company forward? Join our speaker to learn how to change your strategy and how you can start using this information to benchmark your customers accordingly. You'll learn new ways and understand how change can be good for everyone.
Session 2: Cleaning in the New World
Michael Napieraj, Kellermeyer Bergensons Services, LLCSPHR, SHRM-SCP
Chris Wetmore, Vice President North American Sales, ICE Robotics
While technologies, artificial intelligence (AI), and internet of things (IoT) is on the rise, so is the use of alternative types of cleaning. During this session, our speakers will be sharing information on hands-free and touch-free cleaning, the use of AI and robotics and more.
Session 3: The Tech of the Future
April Bertram, Senior Business Development Director of IoT Solutions, GOJO Industries
Dennis Hackemeyer, Co-Founder, NanoTouch Materials, LLC
Rob Kohlhagen, Senior Director Sales & Marketing, Diversey
Jeff Stone, National Sales Manager, ProTeam
Bill Warnecki, President, Omega Services Group
Moderated by: Paul Greenland, CBSE, Brilliant General Maint., Inc.
Join our panel of vendors as they discuss the newest technologies and ways of the future. They will discuss the topics ranging from electro-static spraying, air quality, chemicals and more. You don't want to miss this session and be left in the dust.
Session 4: Safety Returning to Work and Reengaging Employees
Speaker: Paige McAllister, SPHR, SHRM-SCP, Vice President HR Compliance, Affinity HR Group, Inc.
Returning to work and returning to work safety are two big priorities for everyone right now. Many employees have adapted to the change of a new routine or working remotely and with several restrictions being removed, employers are looking for their staff to come back.
How do employers communicate with their employees that returning to the office is safe and new procedures have been put into place to keep them safe? The answer is you! BSCs have the opportunity to continue educate their customers and provide top-level service. Join this session to learn more about the return to work and reengaging employees.
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Thank You to Our Committee
BSCAI would like to thank the following committee member for their hard work creating the BSCAI Virtual Operations Summit.
- Paul Greenland, CBSE, Brilliant General Maint., Inc.